A couple years ago I was hired by the owners of IT Company to help them get their operations systematized. During the time I worked with the owners their only sales person decided he did not like the changes. As a result he would personally attack me during meetings. This was not my first time having to deal with people that did not want to change. So I would let him rant, ask him if he was finished, thanked him for his opinion and proceeded with the meeting agenda. The hate continued beyond the meetings and at one point he wrote a four page letter with what I was told more personal attacks. He emailed the letter not only to me but to the owners, the other employees, the HR consulting firm, clients and others he thought he could rally for his opinion. The point is that this person clearly wanted to project their insecurities, their negativity and their fears onto me.