Donna Reade

Specializing in Consulting, Training, E-Commerce Solutions & Bookkeeping for QuickBooks Online

What Makes A Client Difficult To Deal With?

diffcult customersIf you’re a small business owner or solo freelancer, there aren’t five layers of staff between you and your clients. You probably deal with your clients directly. Some of them are easy to work with, but others are…problems.

Why? What makes a client difficult to deal with?
Identifying the problem areas between you and your client means you might be able to fix them.

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Bookkeeping for Freelancers

The perks that come with freelancing are undeniable – flexible hours, being your own boss, choosing your own clients, and developing your career at your own pace.

Being a freelancer can also come with its fair share of challenges. You have to market your own services, manage client expectations, stay on top of bookkeeping, and file taxes as a self-employed professional.

As a freelancer, what can you do to make sure you don’t drop the ball on being financially healthy?

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Your Digital Image Starts With Your Inbox

In my business I meet a lot of people in person and even more online. I am often amazed and sometimes amused by the email addresses some people use to when attempting to portray themselves as professionals. It is hard to find someone trying convince me that they are a credible business professional with an email address: FinancialGuru@aol.com. Really?

@AOL.com equals Amateur OnLine
An AOL address might be just as serviceable as any other address when it comes to sending and receiving mail. However to most people who are in business it says “Hi. I’m from 1996. What is this internet you speak of?”

 

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Why Saying NO Can Boost Your Business

NO! It’s a simple word but can be incredibly powerful for business owners.

When working with my clients to help them figure out why they spend all their time working with their clients but are failing to be profitable. I often learn that the owner is spending time and resources on clients whose demands are outside of the businesses capabilities. Even more discouraging they are failing to grow their business. In the owners desire to get the sale they do not recognize that their business is actually losing money by trying to meet a client demands. These very clients are usually “Time Vampires” and need to be fired.

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